Sometimes, doing the right thing comes at a cost.
Years ago, a bidding error left Sunpro facing a difficult situation. The company had committed to a price for a project, but the mistake meant completing the work would result in a significant financial loss.
When Sunpro President Greg Templeman met with the client, he had difficult news to discuss. The company could explain the mistake and seek a different outcome, or it could stand behind the original commitment.
Templeman made the decision to honor the bid.
It wasn’t the easiest choice, and it certainly wasn’t the most financially appealing. But it reflected a principle that has guided Clyde Companies since its founding in 1926: Our Word Is Our Bond.
That value traces back to W.W. Clyde himself, whose approach to business was straightforward. Do what you promise to do, when you say you’ll do it.
For generations, that philosophy has shaped how Clyde Companies and its subsidiaries approach their work. It means taking responsibility for commitments, even when circumstances become challenging. It means recognizing that relationships are built over time and that trust depends on following through.
For Sunpro, honoring the original bid demonstrated that a company’s reputation is worth more than the outcome of any single project.
The decision also speaks to the people who carry Clyde’s values forward. Equipment and processes are essential to our success, but neither can replace the judgment and integrity of the individuals making decisions every day.
Across Clyde Companies, team members are entrusted with more than completing their work. They represent a legacy built on keeping promises and earning the confidence of customers and partners.
A century later, the industries we serve have grown, and the challenges we face have changed. But the expectation remains the same.
Our word is our bond.
It’s a commitment we demonstrate through our actions, especially when keeping our word comes at a cost.
